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Nudge

Nudging People Towards Cardiac Rehab

Changing the referral process for cardiac rehabilitation to opt-out rather than opt-in caused referral rates to jump from 12 percent to 75 percent in nine months at the Hospital of the University of Pennsylvania. Hospital ‘nudges’ providers to increase cardiac rehab referral by 63% Highlights “We started bringing cardiac rehab into our conversations with patients and adding it to discharge documentation and conversations following discharge as well. Now this is part of our daily workflow.” The project was part of…

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